Troubleshooting
Can't Connect
| Symptom | Likely Cause | Solution |
|---|---|---|
| "Connection failed" | Wrong invite code | Verify code with admin |
| "Connection failed" on reconnect (first connect worked) | Server and client share the same Steam account | Admin must use a separate Steam account for the server |
| Immediate disconnect | Mod mismatch | Check you have all required mods |
| Can't connect from same network | Router doesn't support hairpinning | Use mobile hotspot or VPN |
Same Steam Account Issue
If the server admin is using the same Steam account to run the server and play the game, your invite code will stop working after the admin (or any client using that account) signs into Steam. The server gets logged out, breaking all new connections.
Ask your admin to verify they are using a dedicated Steam account for the server.
Password/Login Issues
| Symptom | Solution |
|---|---|
| "Invalid password" | Check for typos (case-sensitive) |
| Stuck in lobby | Type !login <password> |
| Kicked after failed attempts | Wait, reconnect, use correct password |
In-Game Issues
| Symptom | Likely Cause | Solution |
|---|---|---|
| Missing items/buildings | Missing content mod | Ask admin for mod list |
| Invisible players/NPCs | Missing content mod | Install required mods |
| Chat not working | Wrong key | Press T or /, commands start with ! |
| High ping/lag | Network issues | Check connection, use !info to see ping |
Getting Help
- Ask your server admin: They can check logs
- Join Discord: discord.gg/w23GVXdSF7
When asking for help, include: error message, your platform (Steam/GOG), and whether you have mods.